Troubleshooting

Troubleshooting is a systematic approach to solving a problem.

Follow below common issues and process on how to debug the problem.

• Common issues

  • While creating app method, you might get an error that JSON is not valid.

  • In app actions, there can be an error in method endpoint URL, selecting method type and method payload.

• Debugging

  • Check your JSON if it is valid or not.

  • Check parameters of app actions if they are incorrect.

• Troubleshooting Your App

  • If your app doesn't return any response or empty-response, this error will be shown to the end-user or client.

    {"error" : "Returns empty response"}

• Translating Errors

  • {"error":{"errorcode":1003,"errormsg":"Invalid key. Please check the key you are passing."}}

  • {"error":{"errorcode":1006,"errormsg":"You have used your quota of resume parsing."}}

  • {"error":{"errorcode":1005,"errormsg":"Key is expired. Validity of Key has expired on { keydate}"}}

  • {"error":{"errorcode":1001,"errormsg":"Content-Type not defined"}}

  • {"error":{"errorcode":1002,"errormsg":"Not valid Content-Type"}}

  • {"error":{"errorcode":1003,"errormsg":"Workflow Id is required."}}

  • {"error":{"errorcode":1004,"errormsg":"User Key is required."}}

  • {"error":{"errorcode":1005,"errormsg":"Sub User Key is required."}}

  • {"error":{"errorcode":1006,"errormsg":"Params are required."}}

  • {"error":{"errorcode":1007,"errormsg":"Params should be a json object."}}/p>

  • {"error":{"errorcode":1008,"errormsg":"name is required."}}

  • {"error":{"errorcode":1008,"errormsg":"companyname is required."}}

  • {"error":{"errorcode":1008,"errormsg":"Email is required."}}

  • {"error":{"errorcode":1008,"errormsg":"firstname is required."}}

  • {"error":{"errorcode":1008,"errormsg":"lastname is required."}}

  • {"error":{"errorcode":1008,"errormsg":"companyname is required."}}

  • {"error":{"errorcode":1008,"errormsg":"filedata in base64 is required."}}

  • {"error":{"errorcode":10018, "errormsg":"filename is required."}}

  • {"error":{"errorcode":1008,"errormsg":"name is required."}}

  • {"error":{"errorcode":1008,"errormsg":"companyname is required."}}

  • {"error":{"errorcode":1008,"errormsg":"email is required."}}

  • {"error":{"errorcode":1009,"errormsg":"No workflow found."}}

  • {"error":{"errorcode":1012,"errormsg":"Application blockAppName blocked in your workflow (workFlowCode)"}}

  • {"error":{"errorcode":1008,"errormsg":"field is required."}}

  • {"error" : "Returns empty response"}